Volkswagen owners continue to have clock spring problems years after the parts were first recalled. The failed recall is under investigation, but in the meantime VW owners are staring at a disabled driver's side airbag, horn, and steering-w…
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Customers who complain are typically given two not-so-great options, live with it and document the malfunctions or disable the feature entirely.
The Missouri-based class-action says that's unacceptable and wants VW to take ownership of the problem. That includes covering any related repairs or costs associated with the system malfunctioning under warranty.
keep reading article "Volkswagen's Front-Assist Emergency Braking Can Activate For No Reason, Says Lawsuit"Listen, everyone knows to be skeptical of anything a sales rep tells you, whether they're pitching cars or on a 3AM commercial selling a revolutionary toaster. But an undercover investigation by a British TV show reveals that VW dealerships are stretching the truth too far.
"Channel 4 TV sent undercover personnel posing as potential buyers into eight Volkswagen dealerships and six of those dealerships provided false safety ratings information."
Some VW sales reps are saying the Polo has a 5-star safety rating. Only problem is, the last time the European New Car Assessment Programme awarded 5-stars for that car was in 2009.
To be fair, VW says this is a problem with only a "small number of dealer staff." Just keep that grain of salt handy next time you talk to them.
keep reading article "VW Polo As Safe As Salesman Claim?"Simple vibrations are disengaging the rear door child locks in many 2016 VWs, prompting a recall.
"A molding problem caused the locking mechanism to be improperly manufactured causing the position retaining mechanism inside the door lock to break"
That's a problem, especially for my toddler where her seat-kicking-snack-throwing-booster-seat-bouncing routine creates much more than a simple vibration.
The 2016 CC, Golf R, Tiguan, and eGolf are all involved. For specific build dates, visit CarComplaints.com.
keep reading article "Vibrations Opening Child Door Locks in 2016 Volkswagens"