PainRank™ is a scoring system by CarComplaints.com that uses relative complaint analysis to determine which vehicles suffer the most defects. It's more than just complaint volume as the score also considers the average cost of repairs, the mileage at failure, the age of the vehicle, among other factors.
Bottom line: the higher the score, the more painful it is to own.
PainRank™ is a scoring system by CarComplaints.com that uses relative complaint analysis to determine which vehicles suffer the most defects. It's more than just complaint volume as the score also considers the average cost of repairs, the mileage at failure, the age of the vehicle, among other factors.
Bottom line: the higher the score, the more painful it is to own.
Volkswagen models have an average PainRank™ of 7.18.
| Rank | Model | Complaints | Score |
|---|---|---|---|
| 25th | Passat | 926 | 26.33 |
| 24th | Jetta | 1,244 | 22.93 |
| 23rd | Tiguan | 338 | 22.22 |
| 22nd | Atlas | 57 | 19.66 |
| 21st | CC | 177 | 19.31 |
| 20th | Routan | 162 | 14.95 |
| 19th | Jetta Hybrid | 20 | 10.83 |
| 18th | GTI | 92 | 9.7 |
| 17th | Beetle | 287 | 9.28 |
| 16th | Eos | 76 | 9.26 |
| 15th | Jetta SportWagen | 48 | 7.69 |
| 14th | Golf | 168 | 5.44 |
| 13th | Golf GTI | 20 | 5.36 |
| 12th | Touareg | 74 | 4.44 |
| 11th | GLI | 20 | 4.25 |
| 10th | Rabbit | 32 | 4.12 |
| 9th | Cabrio | 19 | 1.84 |
| 8th | Golf SportWagen | 18 | 1.57 |
| 7th | Vanagon | 1 | 1.12 |
| 6th | e-Golf | 2 | 0.33 |
| 5th | Cabriolet | 4 | 0.21 |
| 4th | Fox | 2 | 0.1 |
| 3rd | Golf R | 1 | 0.09 |
| 2nd | Touareg Hybrid | 1 | 0.07 |
| 1st | Eurovan | 1 | 0.04 |
| N/A | Atlas Cross Sport | 0 | N/A |
| N/A | Jetta GLI | 0 | N/A |
| N/A | Arteon | 0 | N/A |
Volkswagen generations have an average PainRank™ of 4.47.
The best way to find out what's wrong with a vehicle is from the people who drive them. Not only do owner complaints help us rank vehicles by reliability, but they're often used to spark class-action lawsuits and warranty extensions. Plus, they're a great way to vent.